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Team of Experts

We recognize that for you to be successful, you need support

At Hyatt, we know that fully supported planners make for a seamless event experience. That’s why we provide extensive support for whatever kind of event you’re planning.

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Director of Sales

Jennifer Becker

With over 25 years of invaluable hospitality experience, she possesses a robust background in hotel operations. Her extensive tenure within the industry underscores her profound understanding of hotel management, making her a trusted and seasoned professional in ensuring seamless operations and exceptional guest experiences.

Email Jennifer

Meet the Team

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Josh Aitchison

Executive Chef

With a rich background from top restaurants including most recently in the Niagara Region, Josh brings a blend of culinary mastery and butchery skills to our kitchens.

Email Josh

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Ranjit Roy

Director of Food & Beverage

With more than two decades of diverse experience in managing Food and Beverage Service within the hospitality industry, Ranjit has collaborated with top-tier hotels and resorts worldwide. His expertise now enriches Downtown Kitchener.

Email Ranjit

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Marcelo Espinoza

Front Desk Manager

With 10+ years of experience, Marcelo is driven by a genuine passion for connecting with people. Enthusiastic about learning diverse cultures, languages, and traditions, he infuses his role with cultural appreciation and a welcoming spirit.

Email Marcelo

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Sahil Kapoor

Food and Beverage Supervisor

With expertise spanning classic bartending and innovative mixology, Sahil's skillful blend of tradition and creativity enhances the dining experience, leaving guests delighted and eager for more.

Email Sahil

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Punkaran Singh

Front Office Supervisor

As a Front Desk Supervisor, Punkaran delights in the opportunity to engage with guests, bringing warmth and friendliness to every interaction ensuring guests feel welcomed and valued from the moment they arrive.

Email Punkaran

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Caely Penner

Wedding & Events Coordinator

A passion for creating unforgettable moments and an eye for detail, Caely brings a wealth of experience to the world of wedding planning and loves being part of their special day.

Preferred Vendors

We’ve established partnerships with these vendors that have a proven track record of working with our hotel and customers to deliver successful events. We’ve done the research and put them to the test, so you don’t have to!

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Sherwood Systems

Sherwood is Kitchener Waterloo's trusted partner for event production, audio visual and musical instrument needs.

Sherwoodsystems